Simplifying Tenant Support
Tenants expect fast, accurate information about building rules, booking amenities, and handling maintenance issues. Property managers are overwhelmed by repetitive questions.
Learn how Katana acts as a 24/7 digital assistant for your building—keeping everyone informed and reducing calls to your team.
15th of July 2025
The Challenge
Tenants need to know how to access parking, book common spaces, follow building rules, or report problems. Outdated notices or lost emails create frustration for both tenants and management.
The Katana Advantage
- All building procedures, rules, and FAQs are instantly accessible via chatbot.
- Tenants get accurate, up-to-date answers any time—no waiting for office hours.
- Management updates procedures and the chatbot reflects changes immediately.
- Less time spent on phone calls, more time for important work.
Why not use ChatGPT?
- ChatGPT doesn’t know your building’s specific rules or procedures.
- No way to provide building-specific answers or official documentation.
- No control over information accuracy or updates.