Katana vs. ChatGPT
Thinking of using ChatGPT for your business?
See why Katana is the better choice for companies who value accuracy, privacy, and control.
15th of July 2025
Not all AI chatbots are the same
ChatGPT is trained on a vast amount of public information, but it doesn’t know anything about your unique business, products, or policies. Katana is different: it’s your company’s private AI assistant, built on the knowledge and documents you provide, and always up-to-date.
Why Katana?
- Delivers answers based only on your own documents and data.
- Provides citations for every response—so you can trust every answer.
- Never makes up information—if Katana doesn't know, it says so.
- Updates instantly when you change your knowledge base.
- All your data stays private and under your control.
Where ChatGPT Falls Short
- Can’t access your company’s internal data or latest updates.
- No way to check where answers come from—no citations.
- May “hallucinate” or invent plausible-sounding but false information.
- Knowledge is outdated—no real-time updates from your business.
- You have no control over what information the AI uses.
Feature-by-Feature Comparison
| Feature | Katana | ChatGPT |
|---|---|---|
| Uses your business documents | ✅ Yes, only your content | ❌ No |
| Provides source citations | ✅ Yes, every answer | ❌ No |
| Doesn’t hallucinate answers | ✅ Never guesses | ❌ May invent info |
| Real-time updates | ✅ Instantly reflects changes | ❌ No updates |
| Keeps your data private | ✅ 100% private, never shared | ❌ No control |
| Multi-tenant support | ✅ Yes, isolate by client/team | ❌ No |
| Multilingual | ✅ Yes, automatic | ✅ Yes |
| Can answer general knowledge | ❌ Only your content | ✅ Yes |
| Requires setup | ✅ Yes (easy onboarding) | ❌ No |
| Speed | Slightly slower (real search) | Faster |
When to choose Katana:
- You want every answer to be accurate and based on your own company knowledge.
- Update your knowledge base instantly—just add or remove documents as needed, with no retraining required.
- You require data privacy and want full control.
- Your team or customers need trustworthy, cited responses.
When ChatGPT might be enough:
- You only need general knowledge or public information.
- No privacy concerns about company data.
- You want instant answers on any topic (not company-specific).